Emergency Assistance

lf you find yourself in a life-threatening emergency, please call 9-1-1 , 2-1-1 or the United States Coast Guard at 281-464-4851.

Federal Emergency Management Agency (FEMA)

Apply for FEMA assistance by registering online at https://www.DisasterAssistance.gov. Individuals with disabilities will need to self identify.

For FEMA Critical Needs Assistance call 1-800-621-FEMA

FEMA Accessible FEMA Registration Process – Part One: https://youtu.be/UD86CLdhd-4
FEMA Accessible FEMA Registration Process – Part Two: https://youtu.be/lIPRL0A2D14

Disability Services

We have increased our Case Management and Emergency/Disaster Recovery Services to help. If you find yourself or your family in need, please reach out to Easter Seals Greater Houston at Freeze@EasterSealsGreaterHouston.org.

Local Resources and Services

Call 2-1-1. The 211 Texas/United Way HELPLINE is the information resource before, during and after natural disasters, connecting people in need with up-to-the-minute information and critical services. Learn more.

Greater Houston Winter Storm Relief Fund

The City of Houston and Harris County have established a relief fund to help residents who were severly impacted by the Texas Winter Storm. Learn more.

SNAP Benefit Replacement

Shelters around Houston: TBASNAP customers can request a benefit replacement for food lost or destroyed due to the winter storm in February 2021 by calling 2-1-1 or sending in Form H1855. You do not need to go to an HHSC local office.
Call 2-1-1, select a language, and then choose Option 2.
To request a benefit replacement using form H1855:
Complete Form H1855, Affidavit for Nonreceipt or Destroyed Food Stamp Benefits and submit it by mail or fax.
• English version of H1855 (PDF)
• Spanish version of H1855 (PDF)
Mail: Texas Health & Human Services Commission, PO Box 149027, Austin, TX 78714-9027
Fax: 1-877-447-2839
Hot Foods
In response to the winter storm, Texans who get SNAP food benefits can buy hot food such as rotisserie chicken and prepared foods from a store's deli at retailers who accept SNAP.