Emergency Assistance

lf you find yourself in a life-threatening emergency, please call 9-1-1 , 2-1-1 or the United States Coast Guard at 281-464-4851.

Federal Emergency Management Agency (FEMA)

Apply for FEMA assistance by registering online at https://www.DisasterAssistance.gov. Individuals with disabilities will need to self identify.

For FEMA Assistance Register Texas Severe Winter Storms or call 1-800-621-FEMA (1-800-621-3362)

FEMA Accessible FEMA Registration Process – Part One: https://youtu.be/UD86CLdhd-4
FEMA Accessible FEMA Registration Process – Part Two: https://youtu.be/lIPRL0A2D14

Disability Services

We have increased our Case Management and Emergency/Disaster Recovery Services to help. If you find yourself or your family in need, please reach out to Easter Seals Greater Houston at Freeze@EasterSealsGreaterHouston.org.

Local Resources and Services

Call 2-1-1. The 211 Texas/United Way HELPLINE is the information resource before, during and after natural disasters, connecting people in need with up-to-the-minute information and critical services. Learn more.

Home Damage and Needs Survey - This assessment will allow you to be connected with additional resources and recovery organizations as more aid becomes available.

Property Damage Assistance - Request help from volunteer groups assisting with clean-up and home damage (muck & gut, tarping, tree removal, mold remediation). Call Crisis Clean Up at 1-844-965-1386 (English) and 1-844-968-1386 (Spanish)

ReadyHarris.org for recovery resources, information, and to connect with relief agencies. The site is updated regularly as more aid becomes available.

Greater Houston Winter Storm Relief Fund

The City of Houston and Harris County have established a relief fund to help residents who were severly impacted by the Texas Winter Storm. Learn more.

SNAP Benefit Replacement

Shelters around Houston: TBASNAP customers can request a benefit replacement for food lost or destroyed due to the winter storm in February 2021 by calling 2-1-1 or sending in Form H1855. You do not need to go to an HHSC local office.
Call 2-1-1, select a language, and then choose Option 2.
To request a benefit replacement using form H1855:
Complete Form H1855, Affidavit for Nonreceipt or Destroyed Food Stamp Benefits and submit it by mail or fax.
• English version of H1855 (PDF)
• Spanish version of H1855 (PDF)
Mail: Texas Health & Human Services Commission, PO Box 149027, Austin, TX 78714-9027
Fax: 1-877-447-2839
Hot Foods
In response to the winter storm, Texans who get SNAP food benefits can buy hot food such as rotisserie chicken and prepared foods from a store's deli at retailers who accept SNAP.

Want to Volunteer?

Individuals: Find volunteer opportunities and donation drives at www.volunteerhou.org/vrc.

Congregations: If your congregation is willing to help or currently helping recovery efforts, please register at www.houstonresponds.org/registertorespond for service opportunities and resources.